FAQ

Let there be light Every Season and Every Occasion. Let LumiLuxe Lights respond to your most asked questions!

1. Apply to be a LUMILUXE Lights authorized dealer
2. We will assess your background and business experience
3. If approved, pay start up cost
4. Sign a dealer agreement
5. Be onboarded with our white glove training program and full access to our residential, commercial, and landscape lighting products.

When you become an authorized dealer of LUMILUXE Lights, we give you a white glove training experience where we guide you from wherever you are – to a complete install of our selling system in your business so you can sell, install and refer tons of jobs.

When you are accepted as an LUMILUXE Lights Authorized dealer, you get access to:

-full access to our lighting products for purchase including residential, commercial, and landscape lighting

-full dealer community

-10 hours of  A-Z sales, install + more video modules

-access to a 1 on 1 Dealer Success Manager

-access to our head installer with over 700+ installs

-11 drop in group coaching calls per week (sales, installing, hiring)

Every new dealer will get a access to our online dealer portal which includes access to our training videos and marketing resources along with our online store where they will purchase products.

 

Every new dealer will also get assigned a 1 on 1 LUMILUXE Lights Dealer Success Manager to guide you and give you the personalized guidance you need to succeed selling LUMILUXE Lights.

No, you are not buying a franchise or the LUMILUXE Lighting name. Our agreement makes you an authorized dealer of LUMILUXE Lighting, similar to AT&T being an authorized dealer of Apple products. Our agreement allows you to buy our product at dealer pricing and have healthy margins for your company with an easy to install and sell product that so many people love nation wide. Some of our authorized dealers are lighting companies that only sell lighting, and many of our dealers have other service based businesses (HVAC, window cleaning, plumbing, etc) that cross sell and upsell our lighting products to their current customers.

The permanent lighting industry is relatively new, and with the product being so popular with customers, becoming an authorized dealer for LUMILUXE Lights is an amazing opportunity to add a product that home owners love, is easy to install, and spreads like wildfire with referrals, as well as learn our proprietary selling system responsible for selling permanent lighting at an extremely high and predictable rate with our dealers (experienced or not).
Yes. All dealers have the opportunity to earn leads through our website. After a dealer has met specific performance targets, they will be given leads submitted through our website.

Installing permanent LED’s on the average sized home takes one installer 4-6 hours once up to speed. Most dealers find the first 1-3 installs slower due to learning a new skill, however with the training and support LUMILUXE Lighting gives, dealers are able to hire, train and retain high quality installers relatively quickly.

Although prices depend heavily on the market (California has higher prices on average than Alabama), the average sized home is priced at $3,000-$5,000, not including landscape lighting upsells.

 

The LUMILUXE Lighting Dealer Program has world class sales training and well as a premium product – which is why many dealers average higher pricing than the industry norm, with many dealers doing deals as high as $10,000 to $30,000 for residential and $150,000+ for commercial jobs

Our simple system is comparable to lego – Plug and play. 

 

We do not require you to be an electrician to install our “low voltage” lighting system.

 

Of course installing permanent LED’s is a new skill and the first 1-3 installs will be slower than usual, however we show you our best practices to hire, train, and retain high quality installers so you can succeed in your business.

No! Many dealers begin by offering LUMILUXE Permanent Lighting as an additional service, however quickly realize with the product potential, high level support, and world class sales training that they make more money with Permanent LED’s and landscape lighting, so end up shifting more (or all) of the business to permanent LED lighting!
How do I install LUMILUXE Lights?
Follow the step-by-step guide included with your purchase or watch our online tutorial videos. For professional installation, contact an authorized dealer.

Yes, LUMILUXE Lights are compatible with most smart home systems, including Alexa, Google Home, and Apple HomeKit.

Check the power source and connections, update the app, and ensure your Wi-Fi is functioning. Refer to our troubleshooting guide or contact customer support for assistance.
Use the LUMILUXE Lights app, available for iOS and Android, to adjust brightness, colors, and schedules.

LUMILUXE Lights come with a 10-year warranty. Visit our warranty policy page for more details.

Yes, LUMILUXE Lights are weatherproof and designed for both indoor and outdoor use, making them perfect for year-round installations.

Firmware updates are done through the LumiLuxe Lights app. Ensure your lights are connected to the app, and follow the prompts to update.

LUMILUXE Lights use energy-efficient LED technology. The average increase in electricity bill is $1-$4 per month.

 

Refer to the user manual or our online guide for reset instructions, which typically involve a specific sequence of turning the lights off and on.
Purchase from authorized dealers listed on our website. Use our dealer locator to find a store near you.